Saturday, December 26, 2009

Samsung New PC Studio and Microsoft Windows 7

Well there is never a dull moment in the life of a techie, and Christmas is certainly no exception. This year we got our daughter a new cell phone, the Samsung Mythic a897 Phone (AT&T). It came with an installation CD-ROM and a data cable. So I set about attempting to install Samsung’s New PC Studio on my daughter’s laptop that is running Microsoft Windows 7 Home Premium. It failed!

From the error messages displayed, it was failing to install the drivers for the phone. So after searching both Samsung’s site and AT&T’s site for Windows 7 specific drivers, I couldn't find any that looked trustworthy.

I had to make Windows 7 run the software while essentially fooling the software into believing that it wasn’t being installed on Microsoft’s newest operating system.

The first thing I did was go to the Samsung Mythic website and get the latest version of the software.

Once I had the new version of the software downloaded, I right clicked on the file to get the context menu and clicked on 'Troubleshoot Compatibility'.

Then I selected the 'Troubleshoot program' link.

Here is where you specify that the program worked with an earlier version of Windows.

I chose Windows Vista (Service Pack 2) and clicked next.

Here is where you have to pay attention.  Click on the 'Start the program...' button.  This will start the install of the Samsung New PC Studio software .  Allow the software to finish installing before returning to this dialog box.  Once the software has fully installed, then click the 'Next' button.

That will bring up the following dialog box.  Click on the 'Yes, save these settings for this program' button.  This way if you ever need to uninstall and reinstall the program, you will not have to deal with the incompatibility issues since this will save the settings needed to allow this software to run on your PC.

Finally enjoy your new phone and its software.

1 comment:

  1. I have the same problem, Samsung site and their technician chat was no help. AT&T was no help. I have search and search for days and days. Finally I came across how you solved the problem. I'm not sure my technical is strong enough but I'm going to give it a try. There is an area where I can say run this program using XP (which downloads and runs this firmware very well)so maybe I'll try that too.